At Radiance Lounge, accessible from https://radiancelounge.in/ , your privacy is one of our top priorities. This Privacy Policy document describes the types of information we collect, how we use it, and how we protect your personal data when you visit our salon, book an appointment, or use our website.

Information We Collect

We may collect the following types of information:
Personal Information:
Name, email address, phone number, gender, and appointment details when you book a service or contact us.
Payment Information:
When making online payments, limited billing details may be collected by our secure payment gateways. We do not store your credit/debit card details.
Usage Data:
Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on site.
Cookies: Small data files stored on your device to improve website performance and user experience.

How We Use Your Information

We use the collected information to:
- Process and confirm your salon/spa bookings.
- Send appointment reminders and service updates.
- Improve our website and service experience.
- Respond to inquiries, feedback, or complaints.
- Send marketing or promotional messages (only with your consent).

How We Protect Your Data

We follow industry-standard security practices to safeguard your information:
- SSL encryption for secure data transmission.
- Restricted access to personal data.
- Regular monitoring to prevent unauthorized access or misuse.

However, please note that no method of online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:
- Trusted service providers (e.g., payment gateways, marketing platforms) who assist in business operations.
- Legal authorities when required by law or to protect our legal rights.

Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You can choose to disable cookies in your browser settings, though some site features may not function properly.

Your Rights

You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications.
- Request details of the data we hold about you.
- To exercise your rights, please contact us at info@radiancelounge.in

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: 📧 Email: info@radiancelounge.in
🌐 Website: https://radiancelounge.in/
🏠 Address: Plot No - 476/1504, Madhusudhan Nagar, beside Kalinga Stadium, Bhubaneswar.